Hurricane Helene: Tracking the Co-op Response

Hurricane Helene left a trail of destruction in Central Florida Electric Cooperative territory. Despite the challenging conditions, the co-op had managed to restore power to more than 12,000 consumer-members as of midday Saturday. (Photo Courtesy: Central Florida Electric Cooperative)

Updated: Sept. 28, 4 p.m. ET

At a South Carolina electric cooperative, lineworkers compared damage from Hurricane Helene to a war zone.

At another, a co-op employee found a trampoline in her family’s backyard, though no one in the area owned one.

And just about everywhere, lineworkers are sleeping in camps, hotels, cabins and offices as they rest up for the gut-wrenching work needed to restore power to an estimated 1 million co-op members.

In North Carolina, Blue Ridge Energy crews resorted to forging their own roads after the remnants of Hurricane Helene washed many transportation routes off the map when passing through on Friday. (Photo Courtesy: Blue Ridge Energy)

“We have 40-year co-op veterans who say this is the worst and most widespread destruction they’ve seen in their careers. The damage is catastrophic,” said Jim Donahoo, spokesperson for Laurens Electric Cooperative in Laurens, S.C.

“We hate to keep using the word ‘unprecedented,’ but it is. We have never experienced this combination of tropical storm-force winds, rainfall and flooding in the Upstate of South Carolina,” Donahoo said.

Laurens Electric had nearly 47,000 meters without power as of mid-afternoon Saturday, less than two days after Hurricane Helene delivered a heavy blow to a seven-state region from the Florida Big Bend to the Blue Ridge with torrential downpours and winds that hit 140 mph at peak.

“The damage is so severe and we serve such remote, mountainous communities [with 8,000 miles of power line] that it’s taking a while to fully assess the damage,” said Renee Walker, director of public relations at Blue Ridge Energy in Lenoir, N.C.

Many locations remain inaccessible after Helene washed away chunks of roads.

“There are hundreds if not thousands of downed trees that have mangled power lines, broken hundreds of power poles and are covering roadways and access points that we are cutting our way through,” Walker said.

As of Saturday, the most-affected states remained Florida with about 125,000 co-op members in the dark, Georgia with 305,000, South Carolina with 275,000 and North Carolina with 189,000. Thousands remained without power in Kentucky, Virginia and Tennessee as Helene swirled from the Gulf Coast to the Cumberland Gap.

More than a dozen states—including Texas, Oklahoma, Indiana, Illinois, Kentucky, Tennessee, Virginia, Pennsylvania, Missouri, Arkansas, Iowa, Ohio, Alabama, Maryland and New Jersey—were deploying mutual aid crews to help with power restoration, which could take weeks in some cases.

Lingering problems in Florida

While outages decline from the time Helene landed on the Big Bend area late on Sept. 26, three co-ops that serve the nearby territory will be dealing with enormous problems for days and weeks. Tri-County Electric Cooperative, Suwannee Valley Electric Cooperative and Central Florida Electric Cooperative were at ground zero.

Tri-County was almost 100% dark Saturday, with more than 1,100 mutual aid workers committed to repairs at the Madison-based co-op.

“This is an extremely difficult time for our communities. The devastation we are seeing is unlike past storms in many areas,” said Kaitlynn Culpepper, Tri-County community relations director.

Jon Little, director of communications at Suwannee Valley EC, said 850 workers were in the field at the Live Oak-based co-op. They had restored power to about 4,000 of the co-op’s nearly 29,000 members.

“As of now, there have been 900 documented reports of damage to SVEC’s distribution system, including 234 broken poles. These numbers are anticipated to increase significantly in the coming days,” Little said.

Chiefland-based Central Florida Electric Cooperative said 600 “boots on the ground” had helped bring back electricity to nearly 12,000 members.

“Crews have also been able to restore much of our most important infrastructure, including initial repairs to substations and transmission facilities. In addition, more than 50 additional crews will arrive this weekend to assist in the restoration efforts,” a co-op statement said.

Georgia restoration

At Canoochee EMC in Reidsville, which still had about 80% of its system down on Sept. 28, The co-op has turned the old Tattnall Campground with cabins into a basecamp.

“The damage down here is unprecedented, and I really thought that Hurricane Matthew was bad,” said Joseph Sikes, communications specialist. “There are trees down everywhere, and we had a massive issue getting our workforce both to work as well as to work sites.”

A local restaurant, GiGi’s, helped out even though its facility was closed because of the hurricane. The restaurant located a generator to cook and feed line crews.

“A coworker had playground equipment in his fenced backyard that he found in his front yard yesterday,” Sikes added. “The only way that happened was over the house. Another coworker had a trampoline in hers and she says no one near here has one.”

Metter-based Excelsior EMC restored about 3,700 accounts, but more than 20,000 remained out as of Sept. 28.

“We currently have 100 right-of-way and lineworkers on the job, with an additional 200-plus workers on the way from Texas, Missouri, Florida and Arkansas,” the co-op reported. “We want to emphasize that this is one of the worst storms in our service territory’s history.”

The Carolinas

While much of the initial attention on Helene was directed at its impact on Florida, North and South Carolina co-ops suffered massive losses, especially in inland areas. In some cases, loose-rooted trees toppled into lines just as power was restored, wiping out hard-earned gains.

“The damage is worse than what we saw with the 2009 ice storm and comparable to Hurricane Hugo, which previously were the most damaging storms in our cooperative’s history,” said Walker of Blue Ridge Energy.

At Aiken Electric Cooperative, Aiken, South Carolina, workers were laboring to restore nearly 51,000 members to the grid.

Workers mount new structures on behalf of Laurens Electric Cooperative in South Carolina. (Photo Courtesy: Laurens Electric)

Daniele Ligons, Aiken’s marketing manager, said co-op staffers are preparing bag lunches and meals for lineworkers and contractors, who are housed on cots in offices with access to showers; Aiken EC also has partnered with some local hotels to accommodate crews.

“The conditions on the ground are challenging, with broken poles and downed power lines that our linemen have compared to a war zone. Debris and hazardous conditions are complicating restoration efforts and slowing progress, but our teams are working tirelessly around the clock,” Ligons said.

Donahoo of Laurens Electric noted that 40-year co-op veterans are saying Helene caused the most devastation they ever faced. With at least 200 poles down, “crews have had to cut through fallen trees and debris just to get to substations and other infrastructure and are further hampered by fallen trees blocking roadways.”

And logistics during a storm such as Helene are always a work in progress, he added.

“Many restaurants and stores don’t have power or are accepting cash only, and there has been a rush on food, gas, and hotel rooms.”

Steven Johnson is a contributing writer for NRECA.

More on Hurricane Helene:

Day 1 Coverage